Kirikesh Privacy Policy for Bangladesh Players

This Privacy Policy explains how kirikesh collects, uses, stores, and protects the personal data of players who use the kirikesh platform. It applies to all kirikesh services including the casino, live dealer games, sports betting via Crickex, the kirikesh mobile app, and any promotional communications.

Kirikesh is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for legitimate purposes, and protect it with appropriate security measures. By registering at kirikesh or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy.

Kirikesh collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the kirikesh website or app, and from third parties such as payment processors and identity verification providers.

Data You Provide Directly

Data Collected Automatically

When you visit the kirikesh website or use the kirikesh app, we automatically collect certain technical data about your device and how you interact with the platform. This includes your IP address, browser type and version, operating system, device identifiers, pages visited on kirikesh, time spent on each page, and referring URLs.

This technical data helps kirikesh improve the platform experience, detect fraud, and ensure the security of all player accounts. It is not used to identify you personally unless combined with other data you have provided.

Data from Third Parties

Kirikesh may receive personal data about you from third-party sources including payment processors (bKash, Nagad, Rocket), identity verification providers, and fraud prevention services. This data is used solely to verify your identity, process transactions, and protect the security of the kirikesh platform.

Kirikesh uses the personal data we collect for the following purposes. We only use your data in ways that are consistent with the reason it was originally collected.

• Account Management: To create and manage your kirikesh account, verify your identity, and process your login credentials securely.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate records of all financial transactions on your kirikesh account.
• Customer Support: To respond to your queries, complaints, and requests when you contact the kirikesh support team via email or live chat.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the kirikesh platform.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
• Platform Improvement: To analyse how players use kirikesh and improve the platform's features, performance, and user experience.
• Promotions and Communications: To send you information about kirikesh bonuses, promotions, and updates — but only where you have opted in to receive such communications.
• Responsible Gaming: To monitor gaming activity and provide responsible gaming tools such as deposit limits and self-exclusion options to kirikesh players who need them.

Kirikesh processes your personal data on the following legal grounds depending on the specific purpose of the processing:

• Contractual Necessity: Processing your data is necessary to fulfil the contract between you and kirikesh — for example, to operate your account and process your transactions.
• Legal Obligation: Kirikesh is required by law to collect and retain certain data, including identity verification records for anti-money laundering compliance.
• Legitimate Interests: Kirikesh processes some data based on its legitimate business interests, such as fraud prevention, platform security, and improving the kirikesh user experience — provided these interests do not override your rights.
• Consent: Where kirikesh relies on your consent to process data — for example, to send you promotional emails — you have the right to withdraw that consent at any time by contacting support or updating your account preferences.

Kirikesh does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with this Privacy Policy.

Service Providers

Kirikesh works with trusted third-party service providers who assist in operating the platform. These include payment processors (bKash, Nagad, Rocket), identity verification providers, customer support software providers, and IT infrastructure partners. These providers access your data only to perform services on behalf of kirikesh and are not permitted to use it for their own purposes.

Legal and Regulatory Authorities

Kirikesh may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by applicable law, court order, or regulatory requirement. In such cases, kirikesh will disclose only the minimum data necessary to comply with the legal obligation.

Business Transfers

In the event that kirikesh undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity before your data is transferred.

Kirikesh uses cookies and similar tracking technologies on its website and app to improve your experience, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies Used by Kirikesh

• Essential Cookies: Required for the kirikesh platform to function correctly. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Functional Cookies: Remember your preferences on kirikesh, such as your language setting and display preferences, so you don't have to set them every time you visit.
• Analytics Cookies: Help kirikesh understand how players use the platform — which pages are most visited, where players spend the most time, and where improvements can be made. This data is aggregated and anonymised.
• Security Cookies: Used by kirikesh to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the kirikesh platform. For more details on how to manage cookies, refer to your browser's help documentation.

Kirikesh retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The retention periods we apply depend on the type of data and the reason it was collected.

• Account Data: Retained for the duration of your kirikesh account and for a period of up to 5 years after account closure, as required for legal and regulatory compliance.
• Transaction Records: Financial transaction records are retained for a minimum of 5 years in accordance with anti-money laundering regulations applicable to kirikesh.
• Identity Verification Documents: KYC documents are retained for the period required by applicable law, typically 5 years from the date of verification.
• Support Communications: Records of your communications with the kirikesh support team are retained for up to 3 years to assist with future queries and dispute resolution.
• Technical and Analytics Data: Anonymised analytics data may be retained indefinitely as it cannot be used to identify individual players.

Once the applicable retention period has expired, kirikesh will securely delete or anonymise your personal data so that it can no longer be linked to you.

Kirikesh takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and kirikesh is encrypted using SSL/TLS protocols.
• Kirikesh stores personal data on secure servers with restricted access controls — only authorised personnel can access player data.
• Payment data processed through bKash, Nagad, and Rocket is handled by PCI-DSS compliant payment processors.
• Kirikesh conducts regular security assessments and penetration testing to identify and address potential vulnerabilities.
• All kirikesh staff who handle personal data receive regular training on data protection and security best practices.

As a kirikesh player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the kirikesh support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• Right of Access: You have the right to request a copy of the personal data that kirikesh holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data kirikesh holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you have the right to request that kirikesh delete your personal data. Note that this right may be limited where kirikesh is required to retain data by law.
• Right to Restrict Processing: You have the right to request that kirikesh restricts the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Where kirikesh processes your data based on your consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You have the right to object to kirikesh processing your personal data for direct marketing purposes at any time.

The kirikesh platform is strictly for adults aged 18 and over. Kirikesh does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at kirikesh or provided personal data to us, please contact the kirikesh support team immediately at [email protected].

Upon receiving such a notification, kirikesh will promptly investigate and, if confirmed, delete the minor's personal data and close the associated account. Kirikesh uses age verification measures during registration to prevent underage access to the platform.

Kirikesh may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how kirikesh uses your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of kirikesh after any update to this Privacy Policy constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically so you are always aware of how kirikesh handles your personal data. If you have any concerns about a change to this policy, contact the kirikesh support team before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kirikesh handles your personal data, please get in touch with the kirikesh support team. We are available 24 hours a day, 7 days a week.

[email protected]

You can also find answers to common questions on the FAQ page. For information about your rights as a player, including responsible gaming tools, please visit the Responsible Gaming page. For the full terms governing your use of kirikesh, see the Terms and Conditions.